Rick is our Operation Manager and is responsible for all aspects of running our Pain Into Power phoneline. When you contact the Foundation, Rick’s is likely to be the first friendly voice that you hear. He has been absolutely fundamental in building the Foundation and will turn his hand to anything: supporting survivors, advocating for them with statutory services, building and managing our CRM system and growing partnerships. Prior to joining the Foundation, Rick spent over two decades as a police officer which has provided valuable insight into how the system can fail victims, strengthening his desire to help them to turn their Pain Into Power.
Jennie is Business Manager at The Maggie Oliver Foundation, supporting on fundraising and strategic development. As an accredited trauma-informed educator, she’ll also be providing training to our ambassadors. She started her career in finance spending 13 years leading the European investment team of a NYSE listed property fund. After the birth of her son, now 6, she looked for a career that was more connected to “the real world”. She was instrumental in establishing, Little Village, one of the country’s largest baby bank charities supporting over 11,000 children last year and becoming a leading voice in the campaign against child poverty in the UK. Jennie is still a proud trustee of the charity. She is also Chair of Out There, a charity supporting families of prisoners who are often the invisible victims of crime.
During her second maternity leave, Jennie trained to teach restorative justice to female offenders in prisons. Spending 6 weeks with small groups of women, she’d work with them to identify the ripple effect of their crimes. For many, this was a difficult journey as they reflected on traumatic past events that had led to their offending, sometimes involving sexual abuse in their childhoods. This led Jennie to the Foundation to use her skills to give survivors a voice and to support them in turning their Pain Into Power.
My name is Charlene, but I prefer everyone to call me ‘Chaz’
I am delighted to be newly appointed to the ‘Staff’ team, as the Service Co-ordinator.
I had been volunteering at The Foundation since mid-July 2020, until becoming employed on 1st September 2021.
Initially, I joined The Foundation to help where I can. It became apparent, that I needed to roll my sleeves up, and get stuck in……and the rest, they say is history!
I have to say, these past 14 months, have really taught me a lot, and I have grown so much as a person (not in height, unfortunately).
The journey we are all on at the Foundation, is really changing lives. I personally see that on a daily basis.
The Foundation offers a personal service to survivors, that just can’t be found anywhere else.
Within my role as the Service Co-ordinator, I am there to support mainly the Operations Manager, but also the Business Manager and Founder too.
I feel, for me, the most important role I play a part in, is co-ordinating the support calls, to our survivors, that have entrusted us with being part of their journey. Ensuring, that our trained volunteers are delivering the service to the standards our survivors deserve.
I am also responsible for the onboarding of our volunteers, and ensuring that they are well supported, and feel part of the team.
I have to say, I am exceptionally proud of each Ambassador at the Foundation. We all hold the same values, and truly are here to make a difference to those that need us. It is great to work alongside, such exceptional people, who believe in driving changes, empowering others, and challenging where it’s needed.
Alongside being the Service Co-ordinator, I am also a foster carer to 4 amazing children, and I have been in this role for 11 and a half years. Making a difference to those that have suffered at the hands of others is deeply ingrained in my very being.
I enjoy being around people who love nothing more, than seeing those around them succeed.
I have suffered my own struggles throughout much of my life, but this has only made me a stronger, more empathetic and kinder person. I love nothing more than giving to others and wanting nothing in return.
I am looking forward to navigating my way through my new role at the Foundation, being supported by the best people possible…. Maggie, Rick and Jennie. I will truly be learning from the very best!