Feedback

Are you happy with the way our ambassador supports you during your sessions? 

Yes – not got a bad word- amazing- couldn’t ask for anyone better there wouldn’t be anyone but J for me. 

Do you feel that being able to speak to the same ambassador each week, who offers you that one-to-one support has been beneficial? 

Yes so beneficial. Wouldn’t want to go through anything again, J knows what’s happening, she asks me questions to relate to what was discussed the previous week. It just flows. 

Is there anything you feel we could have handled better, whether it is your ambassador, Charlene or anyone else you have come into contact with at the Foundation? 

No – every person I’ve spoken to since first contact has been incredible. Everyone is amazing. What you do as a foundation is life changing. Mary is someone all police officers should learn from and aspire to be like. I hope one day I can do the work that you do. Maggie has built a life changing service in the foundation 

Are you happy with the support you have received from The Maggie Oliver Foundation? Yes 

Do you feel you would benefit from any additional support? No – the foundation offers all the support I need. 

Have you received any advocacy from The Maggie Oliver Foundation?

Yes. Rhonda and Mary. From me reaching out to now they’ve both been caring understanding and have talked me through everything. 

Would you recommend The Maggie Oliver Foundation to other ‘survivors? 

Oh yes definitely 100% - this is the place all survivors need to be. You're the best. 

From a scale of 1-10, how positive has your experience been, with The Maggie Oliver Foundation?  10 

Is there anything you feel we could improve on? 

No room for improvement I can’t find a fault 

In your own words, please tell us, what difference the support has made to you and your life?

I’ve had no support in my life until now, in the space of a month it has changed my life completely. I know I can email any one of the staff members and you would all do your best to listen to me and keep me safe. It’s changed my life in loads of positive ways. This time last year I was suicidal but now I have learnt I’m not alone and I have a team of people who care for me. I hope you are all proud of the work you do.

I’m happy with the service that TMOF provides. Everything that I need to get out of it has fulfilled my requirements. Things have made more sense to me with my ambassador explaining to me about feelings, and gathering my thoughts together, and giving me support and making me feel better. When I have thoughts or flashbacks, she makes me feel normal and supported and helpful. It made me want to go out because I felt like a I was a prisoner in my own home but now I reach out more to other people. Some days I feel more positive. It’s been a positive outlook for me speaking to my ambassador. It has changed me as a person. I’ve learnt things from her like certain words and helped me with communication and learning new skills. Given me strength to go out to groups.
My ambassador has been really helpful. Been genuinely looking forward to the calls with her.
I feel like my ambassador has helped me the most out of anyone. Got a lot of people involved but feel safest with her. I think I look forward to the call every week to vent out.
I'm really grateful for the time I've had chatting with my ambassador, and this block of calls has made me see the progress I've made since the start of my healing process. Thank you again to yourself and the team for the ongoing support. I really wish you all the best for the future!
You’ve all gone above and beyond. The turn-around was so quick TMOF is really quick. That is so good, especially when you first reach out, in my case because I was hugely triggered and usually you have to wait for support. When you have plucked up courage to reach out it’s so good that the help is there where possible. It's been a really good turnaround. I don’t know how experienced my ambassador is, but she can open up a little about herself, not much because she has boundaries, but just enough to help me feel confident and comfortable to open up. Made me feel confident, to seek out. Not feel ashamed and not really care what people think.
The consistency with the support has been vital. She has allowed me to talk about my current circumstances. The calls with her, have helped me reflect on my current circumstances. No judgement at all. I feel listened to and heard. Understood. It’s been recognised, that what’s happened to me was not okay. I feel validated. It’s a safe place, which I don’t normally have. I feel I can manage now, and we break it down a bit. It makes everything feel more manageable.
Thank you for your words, they mean a lot and I’m not sure how I could ever convey into words how valuable I’ve found the support that you’ve provided. It was good to have my thoughts and feelings around my case validated and that I wasn’t going insane. I think that being able to have my voice heard will be a positive and healing process and it gives others hope and strength in their own journeys.
At times the support gave me some clarity and was a sounding board. Clarity was what I needed. It equally was encouraging, and we laughed a lot. It gave me a different outlook on things. I found the way she rephrased things, made me see things in a different way. Sense of encouragement from the ambassador.
Thank you from the bottom of my heart for fighting my daughter’s corner. Words can never, ever express the deep gratitude I have, as fighting alone was horrific. Having you by our sides has given us strength, determination and we would not be where we are now without you. Through the darkest times, finding you and The Maggie Oliver Foundation has been a miracle and I know it sounds soft, but knowing someone cared enough to hear my babies story validated the pain. We are stronger now, thanks to you and that is a blessing.
I want to thank you from the bottom of my heart for all your hard work and for fighting for my daughter. I cannot find words to express my gratitude, you are amazing, and I owe so much to you. My daughter would be so thankful to you for fighting to get her justice. Thank you for helping me. Much love
The support has got me out of a place in my life, that I have been stuck for 25 years. It’s helped me overcome a fear. Given me so much strength and hope for the future. It was beyond my expectations. I have had so much counselling, but this is totally different. There is zero judgement, and that’s where the powerfulness lies.
The support has made a huge amount of difference. Before I started with the calls, I felt I didn’t belong, and I was empty. I now feel i do belong, and it wasn’t my fault. When I’m feeling low, I think back to my calls with my ambassador, and that keeps me on the straight and narrow. When I felt down, I have been picked up. Feeling like I do belong here, and what happened wasn’t my fault.
Thank you so much from the bottom of my heart. I am literally sat here with tears rolling down my face as someone finally believes in my daughter and what happened. I am truly, truly grateful. Knowing that we are no longer alone in this fight has given me a much-needed boost. I just want to thank you all for helping my baby.
Everything has been more than I ever expected and received more from any other service. Knowing that I have someone each week to talk to, that understands me. I feel, heard at a time that I needed it the most. It then makes it easier to manage my emotions. My ambassador is brilliant. She checks in on what I've said and what I’m doing. It’s the best thing I have found about it. It feels like I’m speaking to a friend, and that she actually cares.
I am really grateful to have made contact with The Maggie Oliver Foundation. the contact was much easier for me than I thought it would be and that is down to you and The Maggie Oliver foundation.
I was a mess when I first contacted the Foundation. Isolated, depressed, suicidal just to name a few. Slowly I’ve been pulled back from the edge. At first, I didn’t notice it or feel it, a gradual process. That change has been because of the unwavering support the Foundation has provided. I wouldn’t be where I am now in the process of healing without you, that's a fact. My journey of recovery is going to be long. My trauma has been a burden for some years. My lack of understanding and just assuming hasn’t helped. But through the support you have given I now have some clarity. I have a greater understanding of my emotions. My support worker has throughout shown kindness, empathy and an emotional context regarding stuff shared. I know now ‘I wasn’t to blame and I'm not carrying the shame anymore’. Thank you seems too small but it’s from the heart.
Your offer seemed too good to be true. I just wanted someone to validate. It helps me feel more stable. I was so desperate. I have never spoke out before about what happened. It’s a really hard place to be. To have something so personal and relational. I can chat and she understands the struggles I have on a day-to-day basis, and she gets it, and to have that connection. This one fortnightly call is what I needed and helped and it was set up so quickly. Other services, you are waiting months for support.
Having someone to validate you, that can sit there and not judge you has built my confidence up and helped me to acknowledge my own feelings. Having someone who makes me feel more normal. It’s made me not look at my childhood trauma as negatively. I am kinder to myself now.
Before the group therapy I felt alone with what I was dealing with. It’s bittersweet that you realise it’s much more common, and there’s some comfort in that. We still have the WhatsApp group, but only chat occasionally. It’s good to know that someone is out there fighting our corner.
It’s been really helpful having both aspects on the emotional support and the legal aspect of the Foundation...that’s a real strength. I feel like I’m not on my own. Being able to talk about difficult, embarrassing things and not being judged, just feels like my support worker really gets it and I am not on my own with this. My support worker is a real asset to the Foundation.
I’m believed for the first time through all of it. I’ve had support in the past, but no help......there is a difference. I feel properly supported, you stop to listen and you believe me. I questioned my own sanity before, around my treatment by the police, before you supported me. I feel safer now I am supported by the Foundation.
I would just like to commend the professional, outstanding support I have received from your Legal Advocacy Manager since March 2022. I reported and have continued to report numerous allegations towards an abuser. From the minute I submitted my first communication with the Foundation, you have done absolutely everything in your power to support me with the whole lengthy process from advising me what to do next, to supporting me in meetings with senior police officers, to encouraging me when the pressure had become overwhelming. Your communication and understanding has always been second to none. Your knowledge of the system is amazing and I could not have got this case to where it has got and hopefully where it is heading without your help.
My ambassador has been a life line to me. She is such an amazing genuine and passionate woman, who completely understands the effect of PTSD. It's a pleasure speaking to her and it feels like I'm speaking with my long lost sister, rather than a support worker. I don't often gel well with others, but I feel that my ambassador gets who I am through the little time, we have had and she has now become one of my tools in my self-care kit as someone I can rely on.
Thank you for everything you all do! Chaz and Julia have been working so hard to find me support in Rochdale as NHS don't wanna touch trauma cases. I am so grateful, you all fight for us who are weak.
I find that everyone is professional, kind and caring. There are times when I need support right there and then, but it’s nice to know, that you can reach out, and won’t be ignored. Being connected to an ambassador, happened a lot quicker than I thought it would. My ambassador is kind, caring and compassionate and she’s a great resource to have. I want to get to the other side, where I can return to work and start socialising again. Your organisation is very good. you are all caring.
I want to say Thank you so much, I have been struggling beyond belief and I don’t know how I’m surviving as been totally alone for over 5 years trying to survive. Thank you again to you, Maggie and TMOF.
Maggie I just want to tell you how wonderful Maya has been. She has really helped me, and I think you have a really amazing team with you, and I wanted to thank you. I don’t feel so alone anymore. So just thank you..... I I know you’ve had a real baptism of fire because of The Baird review and the pressure TMOF's been under trying to manage the daily crises there, but you’re making a real difference in the lives of those you’re supporting already.
I have spoken with other organisations, who have not helped me at all. I would not engage if the service was different, this is so beneficial to my character. I feel listened to and feel supported. I cannot thank you enough for my ongoing support.
It’s fantastic this support. Maggie Oliver is an amazing woman… you are all great.
I would just like to commend the impeccable, professional outstanding support I have received from TMOF since March 2022. I reported and have continued to report to TMOF numerous allegations towards an abuser and Greater Manchester Police. From the minute I submitted my first communication with TMOF they have done absolutely everything in their power to support me with the whole lengthy process from advising me what to do next, to supporting me in meetings with senior police officers, to encouraging me when the pressure had become over whelming. Their communication and understanding has always been second to none. The team's stance and knowledge towards the system is amazing and I could not have got this case to where it has got and hopefully where it is heading with out their help. Your team is a credit to the Foundation and I look forward to the moment we can both say we reached the target of protecting young girls from the predator.
The service the Foundation is providing is something as a survivor I have been looking for. I have phoned many phone lines, this service is personal and to be honest, I think it has saved my life.
I would like to say thank you so much for the telephone call from my ambassador. I cannot say how much that hour has meant to me.
I’ve held this in for 46 years and talking to my ambassador, has made it easier to talk to those close around me, about what I have been through.
My ambassador has helped me change my life, in just a number of weeks.
I feel like I have been hugged all the way through this journey, by each and every one of you.
The support has been truly life changing. I feel listened to, heard, understood with unconditional positive regard. It’s enabled me to believe in myself, and that I am a good, worthy person who has a lot to offer in the future, and that’s a powerful gift to be given.
The service is brilliant. Everyone is so nice and friendly and makes me feel so comfortable. Thank you!
I wished you had been there when I was 13 years old... you would have changed my whole life.
I had my call with my ambassador yesterday. I cannot thank you all enough. What an incredible gift Maggie and her team are giving. I feel such a relief to have someone to talk to who truly understands all of the nuances of what happened to me, and I am so grateful.
My ambassador has been present, in every single minute, of every single phone call….and that alone, is truly amazing to me.

The support I have received has been very powerful, especially for people who have gone decades with being devalued. The support has been life changing. It has enabled me to believe in myself, and that I am a good worthy person, who has a lot to offer in the future, and that’s a powerful gift to be given.

The Maggie Oliver Foundation was the only support that I could find that advised me on the legal side of my situation.
Despite contacting various other large CSA advice/support organisations, only The Maggie Oliver Foundation were able to offer legal advice, and incredible support – A survivor

I really like my ambassador. She is very keen to listen to me. I felt alienated before. It’s nice to have someone to listen to me and help. It’s very easy to talk to her. The whole story around TMOF is inspiring. My ambassador cares and so does everyone else at TMOF. Having the support is massive to me, as I have had nothing. I sense everyone at TMOF, wants to help and genuinely cares

Thank you so much from the bottom of my heart. I am literally sat here with tears rolling down my face as someone finally believes in my daughter and what happened. I am truly, truly grateful. Knowing that we are no longer alone in this fight has given me a much-needed boost. I just want to thank you all for helping my baby

Thank you for the time my ambassador has taken in listening to me and being there when I need her the most. It’s such a relief to speak to someone who cares and is willing to listen. I can’t tell you what a relief it is. Please pass on my gratitude

Before support I was struggling making decisions and with my emotions, I now can control my thoughts and emotions much better. I feel heard and understood

Thank you for a lifechanging conversation

The support has been life changing. Someone actually believes me. This was real specialist support.

Thank you for encouraging, assisting and supporting people in places, like myself. Your work goes along way, your integral communication and kindness is most welcome and is received with much gratitude

Thank you for all you are. I’m sending this message of thanks and gratitude for all the moments of kindness, compassion and love in which you have shown to me and others who may not have been in a place to also say so. You are very much appreciated, and you are a shining light of support for me and many others. You rock!!

Just having somebody who understands where I am coming from. They understand the injuries in my head. Speaking to people who understand it, I can feel that they can put my mind at rest, and I’m not going mad. I am happy with everything

I am really pleasantly surprised by TMOF you do deliver care and consideration and understanding for people. I have never experienced that before. I’ve got a lot more from my ambassador than any other organisation I have dealt with. I have been able to form a relationship which has allowed to grow in strength

Thank you from the bottom of my heart for fighting by daughter’s corner. Words can never, ever express the deep gratitude I have, as fighting alone was horrific. Having you by our sides has given us strength, determination and we would not be where we are now without you. Through the darkest times, finding you and The Maggie Oliver Foundation has been a miracle and I know it sounds soft, but knowing someone cared enough to hear my babies story validated the pain. We are stronger now, thanks to you and that is a blessing

It’s just nice to know that there are services out there who acknowledge things. It’s really nice to have that support

Thank you for your words, they mean a lot and I’m not sure how I could every convey into words how valuable I’ve found the support that you’ve provided. It was good to have my thoughts and feelings around my case validated and that I wasn’t going insane. I think that being able to have my voice heard will be a positive and healing process and it gives others hope and strength in their own journeys

Having someone to validate you, that can sit there and not judge you. which has built my confidence up and acknowledge my own feelings. Having someone who makes me feel more normal. It’s made me not look at my childhood trauma as negatively. I am more kinder to myself now

Thank you for the time my ambassador has taken in listening to me and being there when I need her the most. It’s such a relief to speak to someone who cares and is willing to listen. I can’t tell you what a relief it it is.

Since speaking with my ambassador, it’s also taught me how to listen too, she turns my negative into a positive. I have learnt to step back and listen. It's given me hope, I’ve now got positive vibes. I don’t beat myself up as much. My ambassador and me have similar backgrounds. To have the care and support from you all is something I've never had before. My ambassador is amazing

I have found the support calls really helpful. I’m so glad I found your services

Thank you both for being there that day and giving me the strength to talk about my daughter. I am now healing as thanks to you both her voice has now been heard by them and that means something. Both you and Maggie did this by demanding accountability for her and the word grateful does not even come close to describing how we feel about you both.

I wanted to leave my ambassador some positive feedback as she was so amazing in supporting me. I also found her such a match in both our experiences which I have never had in therapy for years

I’d like to thank you or everything you have done for me in the past year. TMOF is extremely lucky to have such a beautiful soul with fabulous intelligence and strength of your own past, to show others how much better life can be after such a dark beginning which we as children had no control over. You’re an amazing inspiration. And looking at you, your life and how you have turned your life to such a wonderful place has given me, and I’m sure many other survivors the belief that can be us too.

Thank you for your call and all the support you have given me from the Foundation. I really appreciate you all and the work you do is seriously amazing

I’m grateful I found out about The Maggie Oliver Foundation. My ambassador was just amazing

What the police are doing is nothing short of despicable, but this upturn is down to your hard work and calling them out and I cannot thank you enough because imagine what they would have done if I didn’t have you at the foundation.

I would like to take this opportunity to say, thank you, to you all at TMOF for never judging me or mocking me and only ever supporting me to become stronger. You, my ambassador and anyone I spoke to listened without judgement and helped me understand that I am not my mistake. I truly don’t know, where I would be if it hadn’t been for the support I received. It helped me to understand I am not what people in my community say. I am but a survivor who is becoming more resilient over time. Again, thank you so much for the support, kindness and respect that has been given to me. It is greatly appreciated

Thank you for everything, us women already feel so much safer with you on our side

I have really enjoyed my calls with my ambassador. She has been so helpful in both signposting me to other services but also listening and offering advice based on her own experiences. She is so kind. I sometimes struggle speaking to people over the phone, but she has made it so easy for me to express my feelings. I have noticed a change in how I am feeling already, including an improvement with some of my triggers. I can’t thank her enough for the time and help she has given me

I received the best news before setting off to celebrate my birthday/Christmas with my special people. The CPS are charging! Hand on my heart can honestly say I wouldn’t be here today for this without having my safety net and having you by my side keeping me safe and strong.

I don’t think you could have done any better. You have helped me from the minute I reached out. TMOF is better than anything I have ever had. I think you tailor your support to each individual. It’s made me a bit more confidence in myself, and that I haven’t done anything wrong. It’s helped me get some coping methods, and spot red flags. My ambassador is supportive. She breaks things down, to help me understand things

I just wanted to say a thank you! The emotional support I’ve received from my ambassador has felt like a ‘saviour’ at a time I felt like I was completely losing my sanity. I’ve seen mental health nurses, spoke to councillors ect etc, no support has been even slightly as good as the support my ambassador has given me. Talking to her has given me the strength to carry on ‘battling’ for justice at a time I was very, very close to putting my sword and shield down. Huge thank you!

Really happy with the support that I have received. You have gone over and above. I am really grateful for the help and support. Maya’s guidance was invaluable, and would not know where to start with it, without the support. I don’t feel so isolated and alone in dealing with these issues. Who I have contact with at the Foundation, really understand the issues, which is like a lifeline.

Everything has been more than I ever expected and received more from any other service. Knowing that I have someone each week to talk to, that understands me. I feel, heard at a time that I needed it the most. It then makes it easier to manage my emotions. My ambassador is brilliant. She checks in on what I've said that what I’m doing. It’s the best thing I have found about it. It feels like I’m speaking to a friend, and that she actually cares

The support has made a huge amount of difference. Before I started with the calls, I felt I didn’t belong, and I was empty. I now feel I do belong, and it wasn’t my fault. When I’m feeling low, I think back to my calls with my ambassador, and that keeps me on the straight and narrow. When I felt down, I have been picked up. Feeling like I do belong here, and what happened wasn’t my fault.

Thank you for your time, wisdom and generosity to share with me something of your own journey. It gave me strength. I have in the past 10 days made a report to the police about what happened.

Previously I suffered self-blame and spoke negative about myself. I am now able to accept the past.

Thanks to the team, my case has been prepared, explored and investigated. I’m awaiting news of the arrest.
I’ve just seen you on GB News and your fundraising exploits which are simply incredible. I always had in mind to support you and your charity and maybe your annual event in May might be too soon this year, but I feel an inspirational talk from a male Survivor and how an NFA case got turned around with my girlfriend approaching yourselves and me simply surviving.
Thank you for all you’ve done for me and with your team too and understanding me and others to never give in and to be heard.

10+ can’t fault the service. It’s a lifeline and a lifesaver. You reaching out to me to offer emotional support was just amazing. It has raised some things that I forgot, which made me aware. It’s helped a lot as I can talk about it and I am moving forward now, at my own pace. My ambassador has been amazing. I can’t speak highly of you all. I am getting a much better sleep; my mood has improved. I am not having night terrors and night sweats. My sleep has now doubled than what I was having before. These sessions have truly helped.

Thank you Maggie, everyone in your team are beautiful they have been a massive help. Someone from the documentary is going to get in touch with you. I have talked about the foundation already. This documentary is in 3 hour long episodes with nothing left out. I really believe that everything the foundation has done to help and support is a big part of the story.

It’s made it easier and I have been listened to and heard for a change.

Having given the outcome some thought and discussed with my partner, I do not feel there is any point lodging a complaint. I may however explore a private prosecution.
It really makes for thought; just how many people who suffered a sexual assault have been let down by the legal system! Without organisations like TMOF I would have been lost. So thank you for all your and the foundations help.
I feel really passionate about helping others who may be in a similar position and if I can ever be of any assistance to the foundation in any way, please let me know.

It’s made me trust again. It’s built up my trust in speaking with professional and having you supporting me. I was struggling with life, and I feel secure knowing you are all there. I look forward to my calls on a Monday.

Thank you so much for our conversation today. It helped me so much, I really can't thank you enough. It's such a relief to be able to talk to someone who understands. Your explanation of the processes and the way things work was very helpful.

Just needed that clarification that I wasn’t on my own. Just to talk to someone who has gone through something similar with no judgement. I can accept it now and move on with the therapy without keep going over it.

Firstly, massive thank you to yourself and the foundation. Mayameen has been truly a life saver as I was feeling so despondent before her intervention. I know my journey is not over, but at least now I feel so supported

My ambassador understands and knows everything about me. She changed my life. Helpful now to cope with things and open up. When I come off the phone from my ambassador, I get up to do things. They perk me up.

Honestly thank you, i feel seen i truly do! From the bottom of my heart Mayameen, I appreciate you.

My support calls were literally a lifeline and my ambassador’s lived experience makes me feel less vulnerable and alone. Helps that other people have been through it. TMOF should be completely funded and signposted to by Drs and NHS. Nothing compares to what you do there. I speak from experience of referring survivors. Important to have lived experience and you get that.

You are all fantastic. You do everything that you will say you will do. I look forward to my phone call. My ambassador lets me rant and is lovely with it. I’m really going to miss her. She's brilliant. I don’t feel like I’m just a number. She speaks to me helping me give clarity to a s* situation. Not having to repeat yourself. She has had a positive impact on me.
I cannot fault you all. I’m so grateful for the calls. I have issues with trust. This support has knocked a few negative barriers. Thank you to all of you for the support.

Had a conversation with Maya and combined with the support from my ambassador, resulted in me reporting to the police.

I was like a hamster on a wheel, going round and round. Thought this was my last shot. This basically done me the world of good. Been positive. Had an amazing impact. My ambassador reassures me. In a weird way I feel better about the bad stuff. Having somebody to listen to me and support me I feel empowered by her. You are all doing a really grand service.

I feel like it’s kind of like a friend and if you talk about 1 of my children, she knows who that is. She knows when I’m going to cry and waits. She understands me. She’s so nice, just lets me talk. I’m thinking clearer now and that’s down to my Ambassador.
It’s just, I feel like she is a friend without a face. Who I’ve told things that I have never told anyone, that hasn’t judged me. She understands and guides me. She is so good.

I had to write to you. I just want to say a big thank you. Whatever you said to ---- it has lifted her spirits. I have never heard her sound so positive. She feels someone at last is by her side, I know from you have said it’s difficult because of resources etc, but the fact you are willing to go to the meeting, if possible, is heartwarming for her and you spent time talking to her on the phone which she really appreciated. She believes in you, I’ve never heard her say this before, there’s always been a bit of doubt. Quite rightly she thinks you are lovely. There have been so many brick walls and doors slammed in her face that it must have been a struggle for her to carry on. Thank you for what you have done for her. She has hope now because you listened, no matter the outcome you’ve done more than anyone. There is a change in her emails in that she sounds positive, dare I say stronger because as she said I have my senior advocacy caseworker on board. In this area ‘grooming gangs’ are rife, but nobody wanted to know!!! Just how many victims are out there. It’s so sad and no one listened until the beautiful Maggie Oliver stood up and became their voice. Maggie Oliver and people like yourself have nothing but our admiration, you just don’t pass by on the other side. Such heroes. Thank you.

It has helped me access internal resources that I didn’t know I had. Helped me recognise the strength and resilience I already have and feel very safe with my ambassador. Only when I started support with you guys that I realised I wasn’t touching it.

My ambassador listens so well. She’s brilliant. She has helped me so much. I mean it’s helped me, she has been so relaxing and helpful. Good to talk to someone who understands. Just knowing that there are other people out there who have been through the same. Helped me with the hit and run, brain injury etc not just the abuse. Helped me to get on with life.

I saw a poster ages ago and took a photo. Took me a while to reach out but now I tell everyone. I tell them this is who I am getting support from you should contact them. It has allowed me to box things off, tie things up and put them in a place for me to deal with. I thought I dealt with this many years ago when I went to court. Your organisation have the understanding, knowing that people have an insight, so I don’t need to go into those private things. My ambassador is an inspiration. She’s amazing. So nice and professional.

You’ve been so good to me. I’m really grateful. You tell me the truth even if it means saying I might never know. I appreciate that. Makes you feel seen, thank you.

From when I reached out, it was quality and excellent service. I just wish that there was more people to be able to do what you do.
I am now able to go out a bit more. See more people. Now I’m going out and go on a couple of drives a week and see my friends I’ve not seen for months.

Felt like a passenger in my own body. Family have seen a massive difference. It wasn’t me. Crying in front of bosses at work. All the coping mechanisms I had were just ways to survive. I wasn’t living. My ambassador helped me to understand that. Thank you to all of you, guys. I probably would have slipped into heavy drinking. It’s been a lifeline. I know now when I face an obstacle, I know whatever it is; depression, a breakdown, whatever it was, there's help.

My ambassador is brilliant. The whole organisation is, being understood from the first point of contact. Every person I have had contact with I feel understood and heard. I feel like I have found my people. I didn’t know who I was. I felt like I was a burden, a nuisance and felt so strongly about that. I just can’t believe just reaching out to an organisation which I never knew existed could change my life. Not just change my life, but saved it. I was desperate. I was just existing, I never saw myself as a victim or a survivor. I never felt worthy of support, didn’t think I was deserving. I was forcing myself to get through each 10 minutes of the day, every day. It just shows how powerful other people could be. I even look different I have dealt with a lot of services, and they haven’t got what you’ve got. You are the most efficient and have been from the offset. Sometimes you might get the odd person in another org but not many. Everyone at TMOF is so on it. Impressed with the speed everything is done. All understand and listen.

It's wonderful that I could have the support from who I know really get it and understand the impact. It's good to be able to plan to alter my approach to emotional and physical side of things. The fact your able to offer this support is amazing. It’s a very quick turnover. Very grateful. It’s made a big difference in that I have someone who understands what I’ve been through and fact I’ve even been able to talk to my ambassador about it (even in a factual way) It’s huge to me. I'm not on my own with this shameful secret.

I was an emotional wreck when I reached out. Now I’m emotionally a lot stronger. I'm dealing with my emotions more positively. I am learning to listen more. Helped me with my relationship with my daughter, emotionally and mentally a lot stronger in myself, and I am able to be emotionally available for my children. My ambassador has helped me so much. I’m going into 2025 feeling positive and feeling extremely productive.

I credit my ambassador as a person, she is always encouraging, and I have really opened up to her. My ambassador provided grounding every week, making sure I prioritise myself. I was to process these things. Have an organisation that specialises in what I have been through, I feel I’m in safe hands.

I received a lovely gift through the post and just wanted to thank you and the charity for such a welcome surprise. The idea of holding on to a pebble that has warmth and good wishes behind it, is an amazing idea and I will pop it in my coat pocket. I cannot thank you enough for providing me with a safe haven when life seemed a little less friendly place to be.
A trillion times better than rape crisis. I have referred others to your organisation. You are one of my favourite charities now.
Just speaking with my ambassador once a week, has helped me so much/ it’d helped me accept what’s happened. She has come up with some wonderful strategies. Someone who truly understands it has helped.

Talking through what’s gone through in my mind. Made me do positive changes, and letting people who are no good for you go.

It's been like a light in the storm. So when I found myself in a horrible situation recently, which flooded back flashbacks and horrible memories, having this support and knowing it’s safe and you are all professional, has been more than lifesaving.

The consistency with the support has been vital. My ambassador has allowed me to talk about my current circumstances. The calls with her, have helped me reflect on my current circumstances. No judgement at all. I feel listened to and heard. Understood. It’s been recognised, that what’s happened to me was not okay. I feel validated. It’s a safe place, which I don’t normally trust her. I feel I can manage now, and we break it down a bit. It makes everything feel more manageable.

It’s nice to be heard and listened to and not be judged. I feel validated.

At times the support gave me some clarity and was a sounding board. Clarity was what I needed. It equally was encouraging, and we laughed a lot. It gave me a different outlook on things. I found the way she rephrased things, made me see things in a different way. Sense of encouragement from the ambassador.

I feel so supported by TMOF and I can trust the foundation, and it’s meant so much to me. Maggie Oliver is an inspiration to me and don’t know where I would have been without the foundation, as an independent, unbiased support network and I feel I have benefited greatly from the support I have been offered

My ambassador has been amazing. I can’t praise her enough. She is a human talking to another human. All the other organisations, seem to just be business orientated. I can trust you guys. You have my back. It’s good that I am part of the The Maggie Oliver Foundation family...as I have never had a true family

I actually feel quite good at the moment because I feel I will get the answers I need and what with your help. Knowing the truth is the last bit of my therapy I feel. I can’t thank you enough.

You guys understand what I’m going though. Your organisation treats me like a person and not just a number. You listen to me and understand and get me. When reading the website, it’s very survivor led, and not about this marathon or this charity event...it centres around the survivors. You’re respectful of the survivors. You always say ‘survivors’ which I appreciate. You don’t use the word ‘victim’ and you never victim blame

Before support I was struggling making decisions and with my emotions. I now can control my thoughts and emotions much better. I feel heard and understood

I cannot thank you enough for all your support, time, your expertise, compassion and kindness throughout the time you took on my case . You are an amazing woman of which I am so very lucky to have had by my side. I really do believe I wouldn’t have gotten this far without TMOF you have been my biggest safety net. I just want my life back and until I get my story told in those courts it’s all a daily battle. I know you totally understand.

I found for the first time, that talking to someone is in itself therapeutic. This is the first time I have talked about what happened to me.

I would be lost without my ambassador. I trust her, and I don’t trust anyone. You all have that understanding. You listen and you all don’t judge. You are all amazing

Your Knowledge and support is invaluable to all of us. I am confident my case is with the correct team now. Victims like me cannot move forwards without the correct support and guidance. Thank you for your support and best wishes.

It’s been really helpful having both aspects on the emotional support and the legal aspect of the foundation...that’s a real strength. I feel like I’m not on my own. Being able to talk about difficult, embarrassing things and not being judged, just feels like my ambassador really gets it and I am not on my own with this. My ambassador, is a really asset to the foundation

It’s given me a space where I feel completely comfortable to speak to someone who believes, cares and recognises my pain. Someone who is willing to side with me, police didn’t believe me. Given me someone who truly does and listens, I think. I do really like my ambassador's approach, you can tell she has a lot of experience.

Thanks so much for your kind lovely, thoughtful words. I can’t tell you how much I appreciate everything you have done for us. I felt stronger and less alone knowing I had you Maya and TMOF behind us. Your bravery, compassion and integrity are a shining light and an example to us all. I hope what we did makes it a possible for others to get further in the process.

I think that the whole of the foundation is managed really well. Wonderful Foundation. The support you get is unbelievable, right from Maggie and all aiming for the same thing. The awareness and support offered is second to none. Nothing could be improved. For me it’s helping me to be able to speak freely to people who understand. It’s nice to have that level of support. We bury things for years and years and years and it is difficult to talk about it and trying to let go of negative feelings which are ingrained – Taking baby steps – massive help, even though I am up and down its definitely helping me to unpick and change habitual thought processes

I would say it has made me stronger. I was in a bad place last week because of the appeal. It makes me feel better. Feel like I’m being listened to. Every other service I use have been fobbed off left right and centre. I am listened to with all of you. I have legal people to listen to me now.

Can I please say thank you again to the Foundation for all the help that we have received from yourselves, I do not think that the police would have acted without the Foundations intervention

My ambassador’s brilliant. The whole process has been really great. You were my last hope, like a breath of fresh air all of you. Been wonderful knowing you have that every week. My ambassador is the first person I really feel that has invested time in me and very professional. She will listen then come out with a little nugget.

The support from TMOF over the last few years has been totally valuable to me. Helped me to look at my issues from a different angle. Helped me to regulate and self-care. Think about my own needs. Helped me realise when things are wrong and say something and seek help from other organisations. Before I wouldn’t feel empowered. Now I do. That’s thanks to you TMOF.

I was at a really low point but actually being able to talk to my ambassador, we had lots in common eventually I felt like I could talk to her. She has re-wired my brain to not blame myself and carry guilt. She never pushed but she has changed my mindset.

I know you and your team tried your hardest, the biggest part of my healing is you all BELIEVED ME IN THE FIRST PLACE.

The fact that someone willing to listen to me and understands how I feel and what I’m going through. I’m not on my own. No-one up here who would support. My ambassador asked me if there are any positives and there is now – my ambassador.

I think I would safely say that I, back in Jan/Feb was self-harming – never felt the need before. Without TMOF I don’t think I would try to verbalise. Definitely improved way I can talk about and verbalise. May not always make sense but I understand that other people go through this now too

I feel like I can talk again. I felt I had to survive in this life on my own. My story wasn’t worth hearing. I feel less alone and insane in my mind. I feel extremely supported. I feel stronger having strong women in my corner. My ambassador allows me to go at my own pace and is very open in her own journey, which has helped me in mine. I then can go a little bit deeper. It is not a tick a box. My ambassador has helped me realise, me not being so busy, allows me to be kinder to myself

I feel like it all came together at the same time (support) Providing non-judgmental space at the right time and someone to understand, with their own experience has been very helpful. Can’t talk about this with just anyone. My ambassador shares appropriately. She relates and really helpful that she has been through it and come out the other side. It’s positive and gives me hope

TMOF made us feel listened to and valued. Safe and people were listening to my voice when no-one else was listening. Got someone to fight my corner and made me more determined to fight for justice.

It's just helped being able to talk to people who understand who have been through same or similar things. Helped by Maggie, and the TMOF team with different experiences

First time in my life. Nobody knows what's happened to me or what's happening now. Only people spoken to before: police, GP, the basics, first time in my life that I’m talking to someone who understands. I’ve seen counsellors but I find it quite difficult that you're not allowed to talk about what had happened. Had to wait for people to die. The paedophile died a few years ago and younger sister. I was protecting my sister. I'm in the middle, parents and some abusers died and like a cloud lifted. First time in my life I can speak freely. I know that I am speaking to people who understand what I’ve been through.

I’d love you to share the words with the team because, like I’ve said, the foundation has totally blown me away with the professionalism, care, compassion and understanding that is demonstrated by each and every person that you liaise with along the way.

Your Foundation do wonderful work and are dedicated to help Survivors like my wife. You will never know how much I appreciate the help and support that now my wife will be receiving. She has been ignored for 37 plus year and is struggling. Your team have been so prompt and professional. Thank you very much Maggie.

It’s been encouraging to be able to speak openly and honestly with someone who is genuinely supportive. My ambassador is sympathetic and good to get some honest feedback. She is a genuine parson. Kind person and she’s been through a lot too. You have been very efficient in your communication.

Emotional support helped me on my journey and over the last weeks and helped me navigate feeling

I’m really happy I have a support call and it’s made a massive difference. Having someone to chat to and support you through the journey.

When I first reached out, I was at rock bottom. Since talking to my ambassador, I’ve started getting out of bed, getting dressed and washing my hair every day and I even put make up on now. I am trying hard, to start taking care of myself. I turned a corner, where I am at a point where I am feeling a little more positive on most days. I stopped cooking food, but now I am able to cook nutritional food for myself. I am even thinking in the future, I would consider working from home

I know I am safe and I am able to open up and speak to my ambassador and know I’m not alone. From where I’ve come from 3 years ago, I was broken - only just learnt what emotions feel like since being in recovery. A lot of emotions surfacing from childhood, but my ambassador helps me to understand and work through them.

Great support. Responsive emails. I really appreciate that there is a charity to support people like me. I am very grateful. I feel like it's been very encouraging helpful, things like I’ve been through. My ambassador has put things in a more positive perspective. He has opened my eyes to be more positive. Kind of really encouraging to see things in a different way. He said to me one day at a time and that’s ok. He really really helps me. I’m really happy that I’ve been able to access this. It’s been really helpful.

It’s been really nice to have a regular person to connect with, to look forward to, who is neutral, takes the weight off my friends and gives me a chance to get more prospective. Been helpful to reflect with someone who is outside the situation. We get on well and have things in common. Helped me, hearing her experience about counselling has made me excited about the future. It makes me look forward to it when I was losing confidence to keep doing it

It’s made me remember that I am not on my own. I’m not the only one these things happened to. Can’t talk to anyone about it. Even though you're not counsellors, give support on a similar level. Non-judgemental and core skills are the same. The ambassadors and you and Charlene all have that.

My ambassador has been through almost identical to what happened to me and understands. It really helps and she understands why I feel the way I do. I’m still traumatized but she has helped me to understand it’s not me. I’ve always looked at it like it started at 14/15 and it was me that let it go on – light bulb moment, talking to my ambassador, it was manipulation from the other person. I still struggle with that.

I’m writing to express my sincere gratitude for the support I’ve received through the Maggie Oliver Foundation over the past 3 months. It has been a privilege to access services that are not only compassionate but also grounded in integrity and truth.

It's just made me feel less alone and feel understood.

Changed my life really. Before I didn’t have much support. Just talking to my ambassador and listening to myself as the third person more deeply is life changing.

My ambassador understands the problem and gives me time to talk about it and supports. She makes me feel positive and sets me up for the day. I look forward to it. I really believe TMOF really listen.

I think that in Jan/Feb time I was very lost. I felt very alone, that I didn’t have anywhere to turn to and talk about what I had been through and how I was feeling. After reporting I felt worse. I emailed you and quickly got back to me, had really positive experience with the parson I’ve been matched to. Good match. Also, over the phone it’s a bit freer. When I have my counselling and I’m sat in front of the counsellor it can feel less comfortable. It has made a difference. I can’t really say what, but it has.

A big difference. I can talk about it. I’m not ashamed anymore. I can admit I was abused as a child. I blamed myself for husband’s affair. I don’t blame myself anymore after talking to my ambassador. She’s been through it and now I know it wasn’t my fault (CSA and husband affair) I feel stronger now. I know it’s not going to last forever. Nice to know that I can say what I want because she’s been through the same. A year ago I had no interest to speak to anyone, and I know myself I’m stronger.

My ambassador is amazing. She has given me more clarity. She’s down to earth and I’m relaxed and never feel like she’s going to judge me. I’ve opened up to her.

TMOF was there for me and is for me when I was feeling completely overwhelmed and in shock. You are available and present and kind. My ambassador is skilled and really not sure where I would be without her. It's been incredible and having the legal expertise there is really important. I'm very grateful and look to repay my gratitude.

What you do is brilliant. I’m really happy you are there. The more publicity you get, the more people you will reach. The support is something that I’ve not been able to find anywhere else, and it’s been the difference in my coping with a traumatic experience.

I’m listened to. I do feel the centre of the support call. My ambassador and I have formed a bond and I admire her patience. I think you are all accommodating and can’t thank you all enough. With my ambassadors help, I was using alcohol as a crutch, but she has now helped me. From feeling hopeless and feeling suicidal I got to the point I’m good. I have hope and now see a future. Most important part, I stopped blaming myself. I believe it was a crime and nobody should be triggered like this. I believe I can recover from it and heal eventually.

It’s nice having someone to talk to each week. It’s reliable and it’s nice particularly when you live alone. Just nice to offload. My ambassador is great she has a good heart and is practical.

My ambassador is a great listener. She is great at putting my thoughts and processes into perspective, and how normal these are for what I have been through. Honestly, everything has been perfect for me. Even talking to Maggie, you have all been great to talk with, supportive and helped me offload things I’ve held onto for such a long time. TMOF have given me the opportunity to speak about these things. I’ve not been judged or shut down and will be a massive weight of my shoulders. Speaking with someone who has been through a similar way, just gets it. You guys have been perfect, and I can’t thank you enough. It’s been smooth, and you are all great to talk to, and you are all just perfect.

Thank you too for your kind wishes for the new year. Although I don't join in the festivities, I do want to thank all the individuals who work so hard behind the scenes. The care, compassion and integrity of each person is making a difference to so many of us who once didn't have a voice.

My ambassador has been so kind and warm and with her background of a social worker she understands so much about life and different backgrounds, a real comfort to know how much she understands. So good to talk to someone with that knowledge to turn to and has that life experience and understands at every stage you have been through just nice to have that there. Often people don’t know what to say or do, and it was nice to have that breather, talking to someone without having to explain the justice system, and how bad it is. Lack of education with most people.

My ambassador is really good. She doesn’t rush or stop me. I know I can talk to her. It’s good to talk to someone, building a relationship which haven’t had that trust. Helps to figure some things out.

It helped me to talk about what’s happened, not been judged, can talk about anything really.

Client has had a recent call with Mary from TMOF. We spent a long time today talking about this call and the impact it has had on her. It has been a painful pathway but also very positive. The way that the police handled the investigation left her with very negative feelings about herself and that they did not conduct a proper investigation and a lot of aspects relating to it were handled badly. After speaking with Mary, she feels that her feelings around her treatment were validated and that things were not dealt with as they could/should have been.

The most professional organisation I’ve ever experienced. Speaking to someone with lived experience. Helping me a lot. I’ve never had anyone really listen and understand how I feel and what I have been through. I’ve never spoken to another survivor. I keep thinking I am not normal, but my ambassador helps me understand I am. It’s when you do start to talk about it, they try and silence you. (authorities).

You are all fantastic. You’ve made me think I’m not alone. It’s absolutely amazing thank you so much. It's given me some insight on how to control my anxiety and work through my emotions. When I talk about them it helps me to acknowledge. It been really hard though but helpful.

It’s made me realise we are not on our own. There is a good organisation that help and support families of abuse. Been very helpful to us. My ambassador is great. Very knowledgeable and understanding and even shared her own experiences. Everyone we have spoken with has been great.

I have got turned down by so many services, but The Maggie Oliver Foundation have involved me, and I get weekly calls with my ambassador and Charlene checks in with me often, so I finally feel supported and like someone actually cares after 18 years of dealing with everything alone. Made so much difference. Trauma informed and never judge. So many people have judged me throughout my life. TMOF totally get it- no condescending voices, it's just easy. Has made such a difference talking to someone who deeply understands. Better informed than doctors or social prescribers.

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