We are currently experiencing high volumes of demand for our services.  It might take us a little longer to come back to you but we aim to respond within three weeks.  If you are looking for support regarding your experiences in police custody following publication of the Baird Inquiry findings please find more information here.

Feedback

I was a mess when I first contacted the Foundation. Isolated, depressed, suicidal just to name a few. Slowly I’ve been pulled back from the edge. At first, I didn’t notice it or feel it, a gradual process. That change has been because of the unwavering support the Foundation has provided. I wouldn’t be where I am now in the process of healing without you, that's a fact. My journey of recovery is going to be long. My trauma has been a burden for some years. My lack of understanding and just assuming hasn’t helped. But through the support you have given I now have some clarity. I have a greater understanding of my emotions. My support worker has throughout shown kindness, empathy and an emotional context regarding stuff shared. I know now ‘I wasn’t to blame and I'm not carrying the shame anymore’. Thank you seems too small but it’s from the heart.
Your offer seemed too good to be true. I just wanted someone to validate. It helps me feel more stable. I was so desperate. I have never spoke out before about what happened. It’s a really hard place to be. To have something so personal and relational. I can chat and she understands the struggles I have on a day-to-day basis, and she gets it, and to have that connection. This one fortnightly call is what I needed and helped and it was set up so quickly. Other services, you are waiting months for support.
Having someone to validate you, that can sit there and not judge you has built my confidence up and helped me to acknowledge my own feelings. Having someone who makes me feel more normal. It’s made me not look at my childhood trauma as negatively. I am kinder to myself now.
Before the group therapy I felt alone with what I was dealing with. It’s bittersweet that you realise it’s much more common, and there’s some comfort in that. We still have the WhatsApp group, but only chat occasionally. It’s good to know that someone is out there fighting our corner.
It’s been really helpful having both aspects on the emotional support and the legal aspect of the Foundation...that’s a real strength. I feel like I’m not on my own. Being able to talk about difficult, embarrassing things and not being judged, just feels like my support worker really gets it and I am not on my own with this. My support worker is a real asset to the Foundation.
I’m believed for the first time through all of it. I’ve had support in the past, but no help......there is a difference. I feel properly supported, you stop to listen and you believe me. I questioned my own sanity before, around my treatment by the police, before you supported me. I feel safer now I am supported by the Foundation.
I would just like to commend the professional, outstanding support I have received from your Legal Advocacy Manager since March 2022. I reported and have continued to report numerous allegations towards an abuser. From the minute I submitted my first communication with the Foundation, you have done absolutely everything in your power to support me with the whole lengthy process from advising me what to do next, to supporting me in meetings with senior police officers, to encouraging me when the pressure had become over whelming. Your communication and understanding has always been second to none. Your knowledge of the system is amazing and I could not have got this case to where it has got and hopefully where it is heading without your help.
My ambassador has been a life line to me. She is such an amazing genuine and passionate woman, who completely understands the effect of PTSD. It's a pleasure speaking to her and it feels like I'm speaking with my long lost sister, rather than a support worker. I don't often gel well with others, but I feel that my ambassador gets who I am through the little time, we have had and she has now become one of my tools in my self-care kit as someone I can rely on.
Thank you for everything you all do! Chaz and Julia have been working so hard to find me support in Rochdale as NHS don't wanna touch trauma cases. I am so grateful, you all fight for us who are weak.
I find that everyone is professional, kind and caring. There are times when I need support right there and then, but it’s nice to know, that you can reach out, and won’t be ignored. Being connected to an ambassador, happened a lot quicker than I thought it would. My ambassador is kind, caring and compassionate and she’s a great resource to have. I want to get to the other side, where I can return to work and start socialising again. Your organisation is very good. you are all caring.
I want to say Thank you so much, I have been struggling beyond belief and I don’t know how I’m surviving as been totally alone for over 5 years trying to survive. Thank you again to you, Rick, Maggie and TMOF.
Maggie I just want to tell you how wonderful Maya has been. She has really helped me, and I think you have a really amazing team with you, and I wanted to thank you. I don’t feel so alone anymore. So just thank you..... I I know you’ve had a real baptism of fire because of The Baird review and the pressure Rick’s been under trying to manage the daily crises there, but you’re making a real difference in the lives of those you’re supporting already.
I have spoken with other organisations, who have not helped me at all. I would not engage if the service was different, this is so beneficial to my character. I feel listened to and feel supported. I cannot thank you enough for my ongoing support.
It’s fantastic this support. Maggie Oliver is an amazing woman… you are all great.
I would just like to commend the impeccable, professional outstanding support I have received from Rick since March 2022. I reported and have continued to report to Rick numerous allegations towards an abuser and Greater Manchester Police. From the minute I submitted my first communication with Rick he has done absolutely everything in his power to support me with the whole lengthy process from advising me what to do next, to supporting me in meetings with senior police officers, to encouraging me when the pressure had become over whelming. His communication and understanding has always been second to none. His stance and knowledge towards the system is amazing and I could not have got this case to where it has got and hopefully where it is heading with out his help. He’s a credit to the Foundation and I look forward to the moment we can both say we reached the target of protecting young girls from the predator.
The service the Foundation is providing is something as a survivor I have been looking for. I have phoned many phone lines, this service is personal and to be honest, I think it has saved my life.
I would like to say thank you so much for the telephone call from my ambassador. I cannot say how much that hour has meant to me.
I was a mess when I first contacted the Foundation. Isolated, depressed, suicidal just to nae a few. Slowly I've been pulled back from the edge. At first I didn't notice it or feel it, a gradual process. That change has been because of the unwavering support the Foundation has provided. I wouldn't be where I a now in the process of healing without you...that's a fact! My journey of recovery is going to be long. My trauma has been a burden for some years. My lack of understanding and just assuming hasn't helped. But through the support you have given, I now have some clarity. I have greater understanding of my emotions. My support worker Charlene has throughout shown kindness, empathy and an emotional context regarding stuff shared. I know now "I wasn't to lame, and I'm not carrying the shame anymore". Thank you seems too smaller price, but it's from the hear.
I’ve held this in for 46 years and talking to my ambassador, has made it easier to talk to those close around me, about what I have been through.
My ambassador has helped me change my life, in just a number of weeks.
I feel like I have been hugged all the way through this journey, by each and every one of you.
The support has been truly life changing. I feel listened to, heard, understood with unconditional positive regard. It’s enabled me to believe in myself, and that I am a good, worthy person who has a lot to offer in the future, and that’s a powerful gift to be given.
My ambassador has been present, in every single minute, of every single phone call….and that alone, is truly amazing to me.
The service is brilliant. Everyone is so nice and friendly and makes me feel so comfortable. Thank you!
I wished you had been there when I was 13 years old... you would have changed my whole life.
I had my call with my ambassador yesterday. I cannot thank you all enough. What an incredible gift Maggie and her team are giving. I feel such a relief to have someone to talk to who truly understands all of the nuances of what happened to me, and I am so grateful.

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